• Encourage clients to go for a walk, as safe and light exercise that increases their confidence and level of fitness.

• Provide companionship and a friendly, courteous service to clients.

• Notify the Volunteer Program Coordinator (VPC) of the start and finish time for each visit on the day and report your hours every month.

• Advise the VPC of any variation or change in arrangements.

• Report any concerns, inappropriate behaviour or incident immediately to the VPC.

• Comply with SPDL Policies and Procedures.

• Capacity to walk at the client’s pace and encourage them to feel safe and confident.

• Efficient time management and ability to establish priorities.

• Understanding of issues affecting older people, and those with a disability.

• Coordinate and confirm visits and accommodate changes, if required.

• Maintain a calm manner and communicate concerns in a clear way.

• Reliability and responsibility in undertaking the role.

• Pleasant manner, patience, problem-solving ability, and dependability.

• Experience or interest in understanding mobility issues among older people.

• Experience and enthusiasm to encouraging others to exercise.

• Perform regular or occasional shifts as agreed, for a minimum of at least 6 months (1–1.5 hours p/w).

• Successfully complete a National Police Check.

• Apply for and obtain a Working with Children Check.

• Induction and training on the SPDL policies and procedures and volunteer role.

• Ongoing support and assistance from the Volunteer Program Coordinator.

• Additional training opportunities for all volunteers throughout the year.

• Demonstrates empathy for older people and people with disabilities.

• Inclusive and non-judgmental, without discriminating against people from different cultures, race, religions, or sexualities. Any discriminatory or abusive behaviour will not be tolerated.

• Clear national police check.

• Obtain a Working with Children Check.

For more information, please contact our Volunteer Program Coordinator, info@spdl.org.au